The Story of Democracy in Action in Your Community Association
Search Results for: communication
Commit to Unit Owner Education. Reward Yourself with a Better Community!
Dedicate a portion of your condominium or HOA newsletter and website to education on a regular basis.
Landscaping: Let’s Give Them Something to Talk About!
By Bob Gourley If there is any one common element that gets residents talking and thinking about their condominium or HOA, it is landscaping. The state of appearance in any community association is a direct reflection of its residents and the people responsible for maintaining the look and feel of the property. For most associations,…
Are Community Leaders Politicians?
By Bob Gourley According to Merriam-Webster, the word “politician” is defined as follows: 1: a person experienced in the art or science of government ; especially : one actively engaged in conducting the business of a government 2 a: a person engaged in party politics as a profession 2 b: a person primarily interested in…
Using Your Newsletter to Explain CIOA to Your Community Association
By Bob Gourley Using your condominium newsletter to discuss CIOA with members of your community association can be a vital component to a sound overall communication program. Interestingly, CIOA laws are designed for the protection of individual homeowners. Yet, unless an individual homeowner is aware of the changes to the law or hires an attorney…
Condominium Newsletters, Websites, Facebook, Twitter and More! Condominium Associations are Communicating Like Never Before!
By Bob Gourley Condominium newsletters have advanced rapidly in recent years. Gone are the days of typewritten and photocopied newsletters. Today’s condominium associations are publishing their condominium newsletters in vibrant colors, complete with stories and photos. No longer limited to printed materials, modern condominium newsletters are designed for both print and electronic distribution. Instead of…
What’s the difference between “Delinquency” and “Delinquent, See”?
Using your condominium newsletter or HOA newsletter to your fellow homeowners so that they accept the need as well.
Explaining the “Benefits” of a New Roof
By Bob Gourley I am often asked about the difference between a fact and a benefit as it pertains to preparing a community association newsletter to tell the story of a community enhancement, such as a new roof. Community association members buy benefits but before they do, they want to know the facts. In construction…
Are you listening to me?
By Bob Gourley How many times have you tried to get an important message across to your community members only to find yourself frustrated with the feeling that nobody is listening? I hear many listening-related complaints from condominium management professionals. These are the items that ail them. Do you suffer from any of the following…
"A Thing of Beauty is a Joy Forever"
By Bob Gourley You may recognize the above quote from the English poet, John Keats. Condominiums weren’t around in the early 19th century, so it is fair to say that he wasn’t referring to your community’s newsletter or communication efforts. Nonetheless, I hope you will let his words inspire you as you contemplate transforming your…