By Bob Gourley Condominium newsletters have advanced rapidly in recent years. Gone are the days of typewritten and photocopied newsletters. Today’s condominium associations are publishing their condominium newsletters in vibrant colors, complete with stories and photos. No longer limited to printed materials, modern condominium newsletters are designed for both print and electronic distribution. Instead of…
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What’s the difference between “Delinquency” and “Delinquent, See”?
Using your condominium newsletter or HOA newsletter to your fellow homeowners so that they accept the need as well.
Explaining the “Benefits” of a New Roof
By Bob Gourley I am often asked about the difference between a fact and a benefit as it pertains to preparing a community association newsletter to tell the story of a community enhancement, such as a new roof. Community association members buy benefits but before they do, they want to know the facts. In construction…
Are you listening to me?
By Bob Gourley How many times have you tried to get an important message across to your community members only to find yourself frustrated with the feeling that nobody is listening? I hear many listening-related complaints from condominium management professionals. These are the items that ail them. Do you suffer from any of the following…
"A Thing of Beauty is a Joy Forever"
By Bob Gourley You may recognize the above quote from the English poet, John Keats. Condominiums weren’t around in the early 19th century, so it is fair to say that he wasn’t referring to your community’s newsletter or communication efforts. Nonetheless, I hope you will let his words inspire you as you contemplate transforming your…
Failure to Communicate Can Lead to a Manager’s Failure
By Bob Gourley Since I work closely with management professionals, one of the more difficult questions I routinely face from community association leaders is how the community should go about the process of selecting a new community association manager. It causes me great concern when I first hear that a community is thinking of changing…
The Value of Education in Your Communications
Commit to unit owner education. Reward yourself with a better community!
The Cutting Truth about Beautification
I suggest that you use your condominium newsletter, HOA newsletter, bulletin board, and/or website to tell the story.
Condominium Newsletters from MyEZCondo Keep Condominium Unit Owners Informed and Involved in Their Communities
By Bob Gourley Frequent and open communications are often indications that a condominium association is being run by leaders who strive to create a connection between the Board of Directors, the Property Management Company, and the condominium unit owners who reside in the condominium association. These leaders are not just building properties. They are building…
The Importance of Communication to a Self-Managed Condo or HOA
By Bob Gourley Communications within a condominium or homeowners association are vital to the community’s success. In most states, timely communication is a right to the association member that is granted in the governing documents and guaranteed by law. Along with the financial and management efforts put forth by the community, communication is the third…