By Bob Gourley Most condominium association residents are likely to have little or no understanding of the insurance that protects the association in which they reside. Let’s face it; there just isn’t a lot of glamour in discussing deductibles, coinsurance, liabilities and such that make up the community association insurance story. Telling the story of…
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The Story of Democracy in Action in Your Community Association
The Story of Democracy in Action in Your Community Association
Keeping It Legal – The Story of Your Community Association’s Attorney
By Bob Gourley Comedian Milton Berle is quoted as saying “Attorneys practice law because it gives them a grand and glorious feeling. You give them a grand and they feel glorious”. While attorneys may be on the receiving end of many jokes, the contribution they make to your community is no laughing matter. Depending on…
Using Your Condominium Newsletter to Tell the FHA Story
Using Your Condominium Newsletter to Tell the FHA Story
Failure to Communicate Can Lead to a Manager’s Failure
By Bob Gourley Since I work closely with management professionals, one of the more difficult questions I routinely face from community association leaders is how the community should go about the process of selecting a new community association manager. It causes me great concern when I first hear that a community is thinking of changing…
The Value of Education in Your Communications
Commit to unit owner education. Reward yourself with a better community!
The Cutting Truth about Beautification
I suggest that you use your condominium newsletter, HOA newsletter, bulletin board, and/or website to tell the story.
Tell Me I’m Beautiful!
Beauty isn’t just in the eye of the beholder, it’s also good business.
Condo Residents Demand – Show Me The Money!
By Bob Gourley The image of Cuba Gooding, Jr. as Rod Tidwell screaming at Tom Cruise as the titular character in the 1996 movie “Jerry McGuire” is a powerful cinematic moment that launched the catchphrase, “Show Me The Money”! All these later, I barely remember the movie but the catchphrase lingers as virtually everyone I know…
The Importance of Communication to a Self-Managed Condo or HOA
By Bob Gourley Communications within a condominium or homeowners association are vital to the community’s success. In most states, timely communication is a right to the association member that is granted in the governing documents and guaranteed by law. Along with the financial and management efforts put forth by the community, communication is the third…