By Bob Gourley Using your condominium newsletter to discuss CIOA with members of your community association can be a vital component to a sound overall communication program. Interestingly, CIOA laws are designed for the protection of individual homeowners. Yet, unless an individual homeowner is aware of the changes to the law or hires an attorney…
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Capital Reserves and the Future of Your Community
By Bob Gourley I went to see a fortune teller recently. She took me into her reading room and asked me to gaze into her crystal ball. She then predicted my future. “I see wear and tear on your buildings. I see a new roof will be needed. I see aging windows that need replacing….
Communications and Community Governance
By Bob Gourley “That government is best which governs least” – Thomas Paine Thomas Paine was one of the Founding Fathers of the United States and dubbed “Father of the American Revolution” by historians. He was born in 1737 and lived a remarkable life that spanned the American Revolution, the French Revolution, and life in…
Producing an Effective Community Newsletter
Making your newsletter look its best is critical to making it effective.
When a Community Has No Newsletter…
By Bob Gourley A colleague recently asked for comments on a communication issue within an HOA. A non-Board Member volunteer offered to create an electronic newsletter for the community. Here are my comments. I have been publishing community newsletters since 2004, paper and electronic. May I assume that part of this person’s request comes from…
Using Better Communications to Attract Community Leaders
By Bob Gourley Excellent community governance is the difference between a good community and a great one. Poor community governance can lead to the downfall or outright collapse of a community association. Finding and keeping qualified and interested volunteers within your community is a real challenge. Are you using your communication tools to help with…
Community Communications in the Age of CIOA Revisions
By Bob Gourley I have had the opportunity to moderate numerous discussions between community association attorneys and concerned members of Boards of Directors from condominium associations about the impact of the revised Common Interest Ownership Act, commonly known as CIOA (pronounced like the state of “Iowa” with a hard “K” in front of it). In…
FHA certification and your community!
Like it or not, FHA approval for mortgages to buyers and owners of condominium units is likely here to stay.
Construction and Communication for Community Associations
By Bob Gourley Is there any time more critical to keep residents informed than when a new construction or maintenance project is about to get under way? Contractors are on site, residents can be confused and chaos is often the general order of the day. What can you do as an association manager or board…
Telling the Story of Community Association Insurance
By Bob Gourley Most condominium association residents are likely to have little or no understanding of the insurance that protects the association in which they reside. Let’s face it; there just isn’t a lot of glamour in discussing deductibles, coinsurance, liabilities and such that make up the community association insurance story. Telling the story of…