By Bob Gourley Whether it takes the form of well written letters, memos, emails, or even an old-fashioned conversation, the ability to communicate effectively is often the difference between having an impact on your audience and having your message simply … Continue reading
By Bob Gourley “The less people know about how sausages and laws are made, the better they’ll sleep at night.” – widely attributed to Otto von Bismarck, German aristocrat and statesman “Decisions are made by those who show up.” – … Continue reading
If you think it is simply enough to “do your best” while serving on the Board, you may be in for a rude awakening.
Dedicate a portion of your condominium or HOA newsletter and website to education on a regular basis.
By Bob Gourley If there is any one common element that gets residents talking and thinking about their condominium or HOA, it is landscaping. The state of appearance in any community association is a direct reflection of its residents and … Continue reading
By Bob Gourley Condominium newsletters have advanced rapidly in recent years. Gone are the days of typewritten and photocopied newsletters. Today’s condominium associations are publishing their condominium newsletters in vibrant colors, complete with stories and photos. No longer limited to … Continue reading
By Bob Gourley Using your condominium newsletter to discuss CIOA with members of your community association can be a vital component to a sound overall communication program. Interestingly, CIOA laws are designed for the protection of individual homeowners. Yet, unless … Continue reading
By Bob Gourley How many times have you tried to get an important message across to your community members only to find yourself frustrated with the feeling that nobody is listening? I hear many listening-related complaints from condominium management professionals. … Continue reading
By Bob Gourley I am often asked about the difference between a fact and a benefit as it pertains to preparing a community association newsletter to tell the story of a community enhancement, such as a new roof. Community association … Continue reading
Using your condominium newsletter or HOA newsletter to your fellow homeowners so that they accept the need as well.