By Bob Gourley “The less people know about how sausages and laws are made, the better they’ll sleep at night.” – widely attributed to Otto von Bismarck, German aristocrat and statesman “Decisions are made by those who show up.” – … Continue reading
If you think it is simply enough to “do your best” while serving on the Board, you may be in for a rude awakening.
By Bob Gourley How many times have you tried to get an important message across to your community members only to find yourself frustrated with the feeling that nobody is listening? I hear many listening-related complaints from condominium management professionals. … Continue reading
I suggest that you use your condominium newsletter, HOA newsletter, bulletin board, and/or website to tell the story.
By Bob Gourley Condominium newsletters are useful and necessary communication tools for condominiums everywhere. Condominium unit owners require they be kept informed and aware. With a great condominium newsletter, a condominium association Board of Directors will spend more time governing … Continue reading
By Bob Gourley Frequent and open communications are often indications that a condominium association is being run by leaders who strive to create a connection between the Board of Directors, the Property Management Company, and the condominium unit owners who … Continue reading
By Bob Gourley A colleague recently asked for comments on a communication issue within an HOA. A non-Board Member volunteer offered to create an electronic newsletter for the community. Here are my comments. I have been publishing community newsletters since … Continue reading
By Bob Gourley Community Communications in the Age of CIOA Revisions I have had the opportunity to moderate numerous discussions between community association attorneys and concerned members of Boards of Directors from condominium associations about the impact of the revised … Continue reading