By Bob Gourley Whether it takes the form of well written letters, memos, emails, or even an old-fashioned conversation, the ability to communicate effectively is often the difference between having an impact on your audience and having your message simply … Continue reading
By Bob Gourley “The less people know about how sausages and laws are made, the better they’ll sleep at night.” – widely attributed to Otto von Bismarck, German aristocrat and statesman “Decisions are made by those who show up.” – … Continue reading
Dedicate a portion of your condominium or HOA newsletter and website to education on a regular basis.
If you think it is simply enough to “do your best” while serving on the Board, you may be in for a rude awakening.
By Bob Gourley According to Merriam-Webster, the word “politician” is defined as follows: 1: a person experienced in the art or science of government ; especially : one actively engaged in conducting the business of a government 2 a: a … Continue reading
By Bob Gourley I am often asked about the difference between a fact and a benefit as it pertains to preparing a community association newsletter to tell the story of a community enhancement, such as a new roof. Community association … Continue reading
By Bob Gourley Have you ever had to foreclose on a neighbor? The word “foreclosure” strikes a note of fear and panic in most people. Typically, foreclosure is only considered when all other possibilities have been considered and no other … Continue reading
By Bob Gourley Since I work closely with management professionals, one of the more difficult questions I routinely face from community association leaders is how the community should go about the process of selecting a new community association manager. It … Continue reading
Outsourcing your Homeowner’s Association Operations, and Why It Makes Sense
By Bob Gourley Communications within a condominium or homeowners association are vital to the community’s success. In most states, timely communication is a right to the association member that is granted in the governing documents and guaranteed by law. Along … Continue reading